Yehuda
Diamonds Lawsuit Asks Blue Nile to Provide Refund Offers
to Customers Who Were Not Adequately Informed Blue Nile
Emeralds Use Fillers
NEW YORK – (December 1, 2008)
Yehuda Diamonds filed a federal lawsuit seeking to require
Blue Nile, Inc., which claims to be the world's largest
online retailer of certified diamonds and fine jewelry,
to offer a full and complete refund to any Blue Nile
customers who wish to return emeralds or emerald jewelry
items purchased from the company. The complaint, "Diascience
Corp. dba Yehuda Diamond Company and John Does. nos.
1-10, vs. Blue Nile Inc.," was filed November 12
in U.S. District Court for the Southern District of
New York (Court Case #08CV9751). Blue Nile shares are
listed on the NASDAQ under the ticker symbol NILE.
Specifically, the civil complaint alleges
that without notifying consumers, Blue Nile sold emeralds
(including emerald-containing jewelry) that have been
filled with oil, wax, resin or other substances to enhance
their appearance.
Such filled emeralds are far less valuable
than non-enhanced emeralds, rely on an enhancement process
that is not permanent, and typically require special
care when cleaning – facts that Blue Nile did
not disclose to its customers, according to the complaint.
The suit contends that Blue Nile's
deliberate withholding of information was contrary to
the Federal Trade Commission's disclosure requirements
for enhanced gemstones, as described in a manual for
jewelers produced by the American Gem Trade Association
(AGTA).
Yehuda
Diamonds, a competitor of Blue
Nile in the online jewelry business, brought the
legal action and also filed its complaint on behalf
of unnamed individuals who purchased enhanced emeralds
through Blue Nile’s website. The lawsuit accuses
Blue Nile of using false advertising and deceptive business
practices in its merchandising.
The information that Blue Nile withheld,
the suit contends, is “material to a consumer’s
decision to purchase a gemstone or gemstone-containing
jewelry.” As such, the suit asks the court to
order Blue Nile to cease making false and misleading
statements and to offer a full and complete refund to
any consumers who wish to return emeralds or emerald
jewelry items purchased from Blue Nile.
“The process of enhancing an
emerald or a diamond is a common trade practice used
by jewelers to provide consumers comparable gems at
a more attractive price,” says Dror Yehuda, president
of Yehuda Diamonds. “The issue arises when retailers,
such as Blue Nile, fail to adequately inform their customers
that the gems or jewelry items they are purchasing have
been treated.”
Yehuda Diamonds has earned widespread
industry and consumer loyalty selling clarity-enhanced
diamonds exclusively through a network of respected
‘bricks-and-mortar’ retail jewelers. Customers
interested in purchasing Yehuda Diamonds order them
online, but actually go to an independent local jewelry
store to view the gems prior to purchase and receive
personalized, face-to-face customer service.
The proprietary Yehuda Diamonds enhancement
process is spelled out by the jewelers and detailed
conspicuously throughout Yehuda Diamonds' popular web
site.
By contrast, Blue Nile sells its emeralds
and emerald containing jewelry strictly online and directly
to consumers. According to the lawsuit, Blue Nile’s
web site made no mention of using fillers to enhance
the appearance of its emeralds and since the sale is
direct to consumers, there typically isn’t a jeweler
who can make certain Blue Nile customers understand
that they are purchasing gems that are filled.
Included as an exhibit in the complaint
against Blue Nile are copies of Gemological Institute
of America (GIA) reports confirming that emeralds sold
in September 2008 by Blue Nile contain “moderate
clarity enhancement.”
However, according to the lawsuit,
“the only enhancement method disclosed by Blue
Nile on its website, with respect to gemstones (including
emeralds), is heating.”
Since the lawsuit was filed against
it, Blue Nile has updated its web site to confirm that
it is selling filled emeralds.
“We appreciate that under legal
pressure from us Blue Nile sees fit to do right by its
customers,” Yehuda said. “However, we plan
to continue on with our case which seeks corrective
action for its past misdeeds and to make certain that
Blue Nile is required to make full disclosure going
forward.”
Yehuda Diamonds has been outspoken
on behalf of consumers and their right to know exactly
what they are purchasing and how their available alternatives
compare on a range of attributes, including quality,
price, enhancement process and warranty.
Full details on the many advantages
of Yehuda clarity-enhanced diamonds, which include a
lifetime guarantee, are available at www.yehuda.com.
In addition, the Yehuda Diamonds web site explains why
it encourages consumers to always visit an affiliated
local jeweler and personally examine Yehuda Diamonds
before they buy. There is never any cost, obligation
or sales pressure applied to consumers considering a
Yehuda Diamonds purchase.
Contacts:
Yehuda Diamond Company
Dror Yehuda, 212-221-5985
RELATED DOCUMENTS:
Yehuda
vs. Blue Nile - FIRST AMENDED COMPLAINT FOR FALSE ADVERTISING,
UNFAIR BUSINESS PRACTICES
Complaint
Filed with United States District Court - Southern District
of New York
U.S.
District Court - Civil Docket for Case# 1:08-cv-09751-NRB
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